1. Mentoring & Coaching Programs:
    • Memberships that pay by month are subject to a minimum 6 months commitment after which you can cancel at any time.
    • Mentoring & Coaching 1:1 sessions are subject to 48hrs cancellation / reschedule notice or may be forfeited.
    • Mentoring & Coaching 1:1 sessions that are continually rescheduled may also be forfeited.
    • Mentoring & Coaching upgrades or additional items are charged as a one-off fee which is non-refundable.
    • We will endeavour to schedule your 1:1s around holidays and other commitments to ensure your full allocation is used.
    • Group mentoring sessions will be scheduled around public holidays in Australia (all states) but we regret we cannot accommodate personal change requests.
  2. Publically available courses & purchases:
    • Refunds are not available for digital products or online purchases, including online courses or memberships, unless the course has not yet commenced.
  3. Facilitation and Speaking bookings are subject to cancellation fees :- 50% due if cancelled within 30 days of event, 100% due if cancelled within 7 days.